Privacy policy
Privacy Policy
In compliance with the privacy policy at KIVANZO, we value your privacy and guarantee your information security.
Information We Collect
When you make an order or send inquiries, we may collect the following information:
• Name
• Phone number
• Shipping address
• Order information
How we use your information
We may use the information you provide directly to us, when placing an order or sending inquiries:
• To fulfill your order and provide you with customer service.
• To send you information about the status of your order.
• To customize, analyze and improve our content and services.
• To prevent abuse or fraud.
• To notify you about any changes in the privacy policy.
Payment information
If you are paying for your order by Cash on Delivery (COD), we do not save or collect your card data in our system.
Cookies
Our website may use cookies and similar technologies to enhance your experience and manage traffic analytics.
Third-party services
We may employ cookies from third parties such as Shopify, Meta (Facebook, Instagram), Google Analytics, couriers, and other third-party service providers.
Information security
We take appropriate security measures to protect your information from being used or accessed by unauthorized parties.
Your rights
You can contact us to ask for access to your personal information, correct any information that is incomplete, incorrect or inaccurate. Additionally, you can ask to delete your personal information.
Changes to this privacy policy
This privacy policy may change from time to time. If you have any questions about this privacy policy, you can contact our customer care team.