FAQs

Frequently Asked Questions

1. How long does delivery take?
Standard delivery takes 3-5 business days. Orders are processed within 1 business day.

2. Do you offer Cash on Delivery (COD)?
Yes, we offer COD across all of Pakistan.

3. When do I get free shipping?
Shipping is completely free on orders of Rs 3500 or more.

4. Can I return a product if I don't like it?
Yes, you can request a return or exchange within 3 days of delivery (subject to our Refund Policy).

5. What if I receive a damaged or wrong item?
Please contact us within 24 hours of delivery, and we'll resolve the issue promptly.

6. How can I track my order?
Once your order is dispatched, we'll send you the tracking details.

7. How can I contact you?
You can reach us through our Contact Us page or via (your WhatsApp/email here).